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Kuwait Oil Company > KOCHospital > Pages > Patients and Visitors > FAQs
Ahmadi Hospital provides treatment to all oil sector employees and their families (spouses, children & parents).
The employee must produce a copy of their company ID, a letter from their employing company and a copy of their civil ID.
  • The employee’s birth certificate
  • The Civil ID for both the employee & his/her mother
  • The employee’s company ID.
  • The Civil ID for both the employee & his/her father
  • The employee’s employment card and a letter from their employing company stating the work continuity
  • The Civil ID for both the employee & child
  • The employee’s employment card
  • The child’s birth certificate
Yes, through sending an email to medical_records@kockw.com with the required documents of the concerned person.
Yes, this is possible by visiting “E'TEMED” Office 23874040
You can visit the medical records staff with your Civil-ID.
You can visit the reception with you Civil-ID & the reception staff member will do the needful.
Yes, the Kuwaiti employee’s brothers & sisters are eligible for treatment at Ahmadi Hospital if the brother is less than 26-years of age and doesn’t work. The sister is eligible too if she is not married. The documents proofing the above has to be submitted to the HR in his/her company and they will make the necessary communications to the hospital.
You can request such reports from “E'TEMED” 23874040.
  • The Civil ID for both the employee & his wife.
  • Marriage certificate.
  • The employee’s company ID.
By calling the following numbers: 23874444.
(This applies for Kuwaiti employees only) Yes, and the following has to be present after notifying the guarantor:
  1. The employee’s birth certificate
  2. The Civil ID for both the employee & his/her mother
  3. The employee’s company ID.
  4. The approval of files’ owner.
(This applies for Kuwaiti employees only) Yes, and the following has to be present after notifying the guarantor: Yes, only in emergency cases at the Casualties, referral abroad & PMS and visiting MOH doctors with exception from the medical Insurance team.
Yes, by visiting the staff of “E'TEMED” Office and filling out a special form.
It is possible in coordination with the Medical Records division and the requesting party.

For Kuwaitis:

  • Mother/Father/Husband/Wife/Single Daughters/Divorcees and widows with authenticated documents from Ministry of Justice.
  • Sons who are not registered in the Social Security system and who are younger than 26 years.

For Non-Kuwaitis:

  • Wife/ Single Daughters who have an effective residence permit (dependent)/ Sons w who havean effective residence permit (dependent) and who are younger than 26.
  • Male employees can only add his wife and children.
  • Female employees can only add her children.
Yes, in coordination with the Health Relations team.
For the MOH consultants, some of their contracts are restricted to one clinic per week. Our doctors cannot cover these clinics because of the rare specialty. As for other clinics, this issue is mainly due to heavy patient flow which depends on the specialty & doctor availability.
The changes in clinics depend on the related medical division which is subject to the doctor availability. Some changes occur because of the different leaves, training courses or accompanying visiting or VIP doctors.